Partner Support & Help Desk

Get direct assistance from your Territory Manager or browse support FAQs.

WhatsApp Support Desk

Direct instant messaging line for active field reps.

Chat on WhatsApp

Email Help Desk

Send detailed inquiries or onboarding questions.

Email Partner Desk

Frequently Asked Questions

How do I request a new batch of 14-day Trial Keys?
Trial keys are allocated directly by the company for qualified clinic demos after interview approval.
When is commission paid out?
Commissions become eligible after verified payment confirmation and are processed within 24 to 48 business hours.
What if a doctor asks for an offline software demo?
Doctor Suite runs 100% online and requires an active internet connection. Offline demos are not supported because patient data is synchronized to the secure cloud in real-time.